Currently, businesses with an average monthly consumption of at least 2,000 kWh (equivalent to a monthly electricity bill of at least $400) are eligible to switch to become contestable. Consumers are able to add up their electricity usage across different locations in Singapore to meet the 2,000kWh threshold to apply for contestability.

Starting April 2018, business and residential consumers whose premises have postal codes starting with 60, 61, 62, 63 and 64 are able to buy electricity from UGS Energy.

Note that consumers who are under the prepaid metering scheme with SP Group can only switch to become contestable after clearing any outstanding arrears owed to SP Group.

Electricity retailers like licensed by the Energy Market Authority (EMA) can provide packages with different price plans, and services to suit differing usage patterns. You will be billed directly by UGS Energy based on the commercially agreed electricity price.

If you choose to remain as a non-contestable consumer, no action is required. You can continue to buy electricity from SP Services (SPS) at the regulated tariff.

Switching to UGS Energy is easy with the following easy steps:

For Households

For Business

  1. Provide your contact details
  2. Provide a copy of your SP electricity bills
  3. Residential address
  1. Provide your contact details
  2. Provide the last 3 months of Singapore Power bills
  3. Provide your Biz File printout
  4. Choose your preferred plan and subscription period

Since 2001, the Energy Market Authority (EMA) has progressively opened up the retail electricity market to competition, to bring about competitive pricing, enhanced service standards and innovative offers from retailers, for the benefit of consumers and businesses.

Business consumers with an average monthly consumption of at least 2,000 kWh (equivalent to a monthly electricity bill of at least $400) are eligible to choose their electricity provider. They can buy electricity from a retailer of their choice at a price plan that best meets their needs, buy from the wholesale electricity market or remain on the regulated tariff rate.

With effect from 1 April 2018, EMA has commenced on the soft launch of Open Electricity Market (previously referred to as Full Retail Competition), where households and businesses in Jurong can choose to buy electricity from a retailer with a price plan that best meets their needs. This will provide consumers with choice and flexibility in their electricity purchases.

Consumers who wish to continue buying electricity from SP Group at the regulated tariff can choose to do so.

A total of 108,000 residential accounts and 9,500 business accounts will be able to exercise this choice. The soft launch will involve consumers whose premises have postal codes starting with 60, 61, 62, 63 or 64. EMA will be mailing an information package to Jurong consumers in March 2018.

In the second half of 2018, Open Electricity Market will be extended to the rest of Singapore, allowing the remaining 1.3 million accounts (mainly households) to choose who they wish to buy electricity from. Those who prefer to buy electricity at the regulated tariff from SP Group can continue to do so.